Privacy policy

Last updated: March 6, 2026

Samsons operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our Services, make purchases, or communicate with us. By using our Services, you agree to the practices described below.

1. Data Controller

For purposes of the EU General Data Protection Regulation (GDPR) and other applicable data protection laws, SAMSONS is the data controller responsible for your personal information.

Contact Information:

Email: hello@samsons.es
Address: Carrer Arquitecte Gaudí 30 2-2, Roses 17480, Espanya

2. Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. We collect the following types of information:

Contact information: name, billing and shipping addresses, email, phone number.
Account information: username, password, preferences, and account settings.
Payment information: credit/debit card details, payment confirmations, transaction history.
Transaction information: items viewed, added to cart, purchased, returned, or exchanged.
Communications: emails or messages sent to customer support or inquiries.
Device and usage information: IP address, browser type, device identifiers, and activity on our website.

3. How We Collect Information

Directly from you: when you create an account, place an order, or contact us.
Automatically: via cookies, tracking pixels, and other technologies when you browse our website.
From third parties: service providers (e.g., Shopify, payment processors) or business partners.

4. Legal Basis for Processing

We process your personal data under the following GDPR legal bases:

Performance of a contract: to process orders, payments, shipping, returns, and provide your requested services.
Consent: for marketing communications, cookies, or other optional services.
Legitimate interests: to prevent fraud, ensure website security, and improve our Services.
Legal obligations: to comply with tax, accounting, or regulatory requirements.

5. How We Use Your Information

To provide and improve Services: process payments, fulfill orders, personalize your experience.
Marketing and promotions: send newsletters and promotional offers if you consented. You can unsubscribe at any time via the link in emails.
Customer support: respond to inquiries and provide assistance.
Security and fraud prevention: detect and prevent unauthorized or illegal activity.
Legal compliance: meet legal obligations and enforce our Terms of Service.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and for analytics, advertising, and performance tracking.

Non-essential cookies require your explicit consent.
You can manage your cookie preferences via our cookie banner when you visit the website.
For more details, please see our Cookie Policy.

7. Sharing Your Information

We may share your personal data with:

Service providers: Shopify, payment processors, shipping partners, analytics providers.
Marketing partners: for personalized advertising (with your consent).
Legal or regulatory authorities: if required by law or to protect our rights.
Business transactions: in the event of mergers or acquisitions.

8. International Transfers

Your data may be transferred outside the European Economic Area (EEA) for processing. In such cases, we ensure adequate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

9. Children’s Privacy

Our Services are intended for individuals 16 years and older. We do not knowingly collect personal information from anyone under 16.

If you are under 16, you must obtain parental or guardian consent before using our Services. If you believe a child under 16 has provided personal information, please contact us to request its removal.

10. User Age Confirmation

On account creation or checkout, users may be asked to confirm they are 16 years or older. This helps ensure compliance with GDPR requirements for minors.

11. Your Rights under GDPR

Depending on your location, you may have the following rights:

Access your personal data.
Request correction of inaccurate data.
Request deletion of your data (“right to be forgotten”).
Request a copy of your data (data portability).
Object to certain processing, including marketing.
Request restriction of processing.
Withdraw consent at any time where processing is based on consent.

To exercise your rights, contact us at hello@samsons.es.

If you are unsatisfied with our handling of your data, you may also file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD).

12. Data Retention

We retain your personal information only as long as necessary to:

Provide our Services
Comply with legal obligations
Resolve disputes
Enforce policies

13. Security

We take reasonable measures to protect your data but cannot guarantee absolute security.

14. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before sharing personal information.