Cancellation Policy

At SAMSONS, we begin processing orders as soon as possible to ensure timely dispatch.

Cancelling an Order

You may request to cancel your order before it has been dispatched.

If your order has already been dispatched, it can no longer be cancelled. Any applicable rights after delivery are governed by our Refund & Returns Policy and applicable consumer protection laws.

How to Request a Cancellation

To request a cancellation, please contact us as soon as possible at:

hello@samsons.es

Please include your order number in your message.

If your cancellation request is accepted, any refund due will be issued using the original payment method.