Terms of service

Last updated: March 6, 2026

Welcome to SAMSONS! The terms “we,” “us,” and “our” refer to SAMSONS. We operate this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated jewelry shopping experience. Our store is powered by Shopify, which enables us to provide the Services.

These Terms of Service, together with our Privacy Policy, describe your rights and responsibilities when using our Services. By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use our Services.

1. Access and Account

  • By using our Services, you confirm that you are at least 16 years old and legally capable of entering into a contract in your jurisdiction.

  • You are responsible for all account information, including your email, billing/shipping addresses, payment details, and account credentials.

  • You are responsible for maintaining the security of your account. Account sharing, selling, or transferring is not allowed.

2. Our Products

  • We strive to display our products accurately, but colors and appearance may vary depending on your device.

  • Product descriptions, availability, and pricing are subject to change without notice.

  • We reserve the right to limit quantities or discontinue products at our discretion.

3. Orders

  • When you place an order, you make an offer to purchase. We reserve the right to accept or reject any order.

  • Orders are not accepted until we confirm the order and process payment.

  • Check your order carefully — cancellations may not be possible after acceptance.

  • Purchases are for personal use only, not for resale.

  • Returns and exchanges are subject to our Refund Policy.

4. Pricing and Payment

  • Prices, discounts, and promotions are subject to change without notice.

  • Prices on the website do not include shipping, handling, customs, or import fees unless stated.

  • You guarantee that all payment information is accurate and authorized.

5. Shipping and Delivery

  • Delivery times are estimates and not guaranteed.

  • We are not responsible for delays caused by carriers, customs, or events outside our control.

  • Risk of loss transfers to you once products are handed to the carrier.

6. Intellectual Property

  • All content, including images, text, graphics, videos, and product designs, is owned by SAMSONS, our affiliates, or licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may use the Services for personal, non-commercial purposes only.

  • Unauthorized use, reproduction, or distribution of content is prohibited.

7. Third-Party Tools and Links

  • Services may include third-party tools or links. We are not responsible for content, accuracy, or practices of third-party websites.

  • Use of third-party tools is at your own risk.

8. Relationship with Shopify

  • Our store uses Shopify technology to operate.

  • Any purchases are made directly with SAMSONS, not Shopify.

  • You agree to release Shopify from any liability related to purchases or transactions on our store.

9. Privacy Policy

  • Your personal information is collected and processed according to our Privacy Policy.

  • Some information may also be processed by Shopify or other third-party service providers.

10. Comments and User Content

  • By submitting content such as reviews or comments, you grant SAMSONS a perpetual, worldwide, royalty-free license to use it.

  • You are responsible for the content you submit and must not infringe on third-party rights.

11. Errors and Omissions

  • We may correct errors, inaccuracies, or omissions in product descriptions, pricing, and promotions at any time.

12. Prohibited Uses

  • You may only use the Services for lawful purposes. Prohibited activities include:

    • Illegal activities or violations of law

    • Infringement of intellectual property

    • Harassment, abuse, or harmful behavior

    • Uploading viruses or malicious code

    • Data scraping, unauthorized automation, or interfering with site security

13. Termination

  • We may suspend or terminate access to the Services at our discretion.

  • Certain sections (Intellectual Property, Comments, Warranty Disclaimer, Limitation of Liability, Indemnification, Privacy Policy) survive termination.

14. Warranty Disclaimer

  • All Services and products are provided “as-is” and “as available.”

  • We make no warranties, express or implied, including merchantability or fitness for a particular purpose.

15. Limitation of Liability

  • To the maximum extent permitted by law, SAMSONS, Shopify, and our affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

16. Indemnification

  • You agree to indemnify and hold harmless SAMSONS, Shopify, and their affiliates from any claims, damages, or losses arising from your use of the Services or violation of these Terms.

17. Discrepancy

  • If any provision is deemed unenforceable, it will be limited or removed, but remaining provisions remain in effect.

18. Entire Agreement and Waiver

  • These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement.

  • Failure to enforce any provision does not constitute a waiver.

19. Governing Law

  • These Terms are governed by Spanish law, and disputes will be resolved in Spanish courts.

20. Changes to Terms

  • We may update these Terms at any time. Material changes will be posted on this page.

  • Continued use of the Services constitutes acceptance of changes.

21. Contact Information

For questions about these Terms, contact us:

  • Trade Name: SAMSONS

  • Email: hello@samsons.es

  • Phone: +34 651 720 737

  • Physical Address: Carrer Arquitecte Gaudí 30 2-2, Roses 17480, Spain